Service providers

List as of September 13, 2026.

This page is the official list of subprocessors referenced by our Privacy Policy and our Data Processing Addendum. It lists the companies that help run Amend, what each one does, and when it receives information. Our DPA gives customers at least 30 days' notice before a new subprocessor starts processing personal data.

Service providers
ProviderService for AmendWhen it receives information
Google CloudHosting and databases in the us-west1 region (United States); AI features on Vertex AIAlways
CloudflareDelivering and filtering traffic; storing uploaded files and backup copies, which Amend encrypts firstAlways
ResendDelivering account emails, invoices and notifications sent from AmendWhen Amend sends an email
TwilioDelivering texts to and from Amend's own support number, (213) 306-5576. Not used for the AI receptionistWhen you text our support number
StripeSubscription billing, and card payments from your clients into your own Stripe accountWhen you pay us, or connect Stripe
AppleNotifications to the Amend app on iPhone; Apple Maps for maps and address suggestions; Apple Weather for forecasts; Sign in with AppleWhen you use one of these features
GoogleNotifications to the Amend app on Android (Firebase Cloud Messaging); Sign in with GoogleWhen you use one of these features
PlaidConnecting a bank account and reading its transactionsOnly if you connect a bank
PayPalPayments from your clients into your own PayPal accountOnly if you connect PayPal

Other services that receive limited information

These are not subprocessors of your business data. They receive only what is needed to answer a single request, and they receive it when a feature that uses them is on screen.

Map and weather lookups
ServiceWhat it doesWhat it receives
Open-MeteoWeather forecasts Mend gives for a job siteThe site's map coordinates
OpenFreeMap, EOX and U.S. Geological SurveyDraw the map when Apple Maps cannot loadYour browser's IP address and the map area shown