Copyright & Takedown

Last updated: September 19, 2026

Amend gives contractors a place to store and send their own files — plans, photos, documents, estimates. We do not review what people upload. If you own a copyright and believe something stored or shared through Amend infringes it, tell us and we will act.

Reporting a copyright problem

Send a notice to:

Copyright Agent, Amend Solutions LLC
Email: [email protected], with “Copyright notice” in the subject line.
Phone: (213) 306-5576
Post: Copyright Agent, Amend Solutions LLC, 7106 Owensmouth Ave Front, Canoga Park, CA 91303.

Under the Digital Millennium Copyright Act (17 U.S.C. §512(c)(3)), your notice needs to include all of this, or we may not be able to act on it:

• Your physical or electronic signature.
• What work you say was infringed. If several, a list is fine.
• What material you want removed, and where to find it — a link or enough detail that we can locate it.
• How to reach you: address, telephone number and email.
• A statement that you believe in good faith that the use is not authorised by the copyright owner, its agent, or the law.
• A statement that the information in your notice is accurate, and — under penalty of perjury — that you are the copyright owner or authorised to act for them.

Please send a complete notice. A notice missing these parts may be invalid, and misrepresenting that material infringes can make the sender liable for damages under §512(f).

What we do when we get one

1. We acknowledge your notice.
2. If it is complete, we remove or disable access to the material.
3. We tell the customer whose account held it what was removed and why, and send them a copy of your notice, including the contact details in it.
4. We tell them how to file a counter-notice.

If your material was removed and you disagree

You can send a counter-notice to the same address. Under §512(g)(3) it must include your signature; what was removed and where it was; a statement under penalty of perjury that you believe in good faith it was removed by mistake or misidentification; your name, address and telephone number; and your consent to the jurisdiction of the federal court for the judicial district where you live (or, if you are outside the United States, of any district where Amend may be found), and that you will accept service from the person who sent the original notice.

If we receive a valid counter-notice, we forward it to the person who complained. Unless they tell us within 10 to 14 business days that they have filed a court action to stop the activity, we may put the material back.

Repeat infringers

We keep a record of notices. In line with 17 U.S.C. §512(i), we terminate the accounts of people who repeatedly infringe, in appropriate circumstances. What counts as repeat depends on the facts — we look at how many valid notices there were, whether counter-notices were filed, and whether the same material keeps coming back.

One thing worth saying plainly

Most files in Amend belong to the contractor who uploaded them and are visible only to their own team and the people they send them to. A copyright dispute about a document a contractor sent their client is usually between those two, not with us. We still act on a valid notice — but if you can resolve it with the other side directly, that is normally faster for everyone.